Shipping

We ship to addresses in the United States, including APO and FPO addresses. We do not ship outside the United States at this time.

Each order is prepared and packed within 2 to 5 business days. Business days are Monday to Friday, excluding US federal holidays.

Orders placed after 2 p.m. Eastern time, or on a weekend or holiday, begin preparation the next business day.

Standard delivery usually arrives 3 to 7 business days after your order ships. Shipping costs and any taxes are shown at checkout before you pay.

Delivery times are carrier estimates and are not guaranteed. Weather, carrier delays and peak seasons can add time.

When your order leaves, we email a tracking link to the address used at checkout. If you have not received it within 7 business days of ordering, write to us and we will look into it.

Please check your shipping address before you pay. We are not responsible for orders delivered to an address entered incorrectly at checkout. If you spot a mistake, write to us right away; we will correct it if the order has not yet shipped.

If tracking shows your order delivered but you cannot find it, check with neighbors and your building first, then write to us within 14 days of the delivery date. We will open a claim with the carrier and help put it right.

If anything arrives damaged, keep the packaging and write to us within 30 days of delivery with your order number and a photo. We will send a replacement or refund that item. See our Returns and refunds policy for details.