Accessibility
Refloin is for everyone. Here is how we keep refloin.com usable for every visitor.
Last updated October 14, 2026
Our commitment
Refloin LLC wants refloin.com to be usable by everyone, including people with disabilities. We work to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard most often applied to websites under the Americans with Disabilities Act.
What we have done
- Text and controls meet WCAG contrast guidelines in both light and dark mode.
- Every page can be used with a keyboard alone, with a visible focus outline on links, buttons and form fields.
- Images carry text descriptions, and decorative images are hidden from screen readers.
- Pages use headings, landmarks and labels so screen readers move through them in a logical order.
- Form fields have labels, and errors are announced and explained in words.
- Pages reflow to any screen size, from slim and flip phones to large displays, and text can be enlarged to 200 percent without losing content.
- The site respects your device's reduced-motion setting, and nothing on the site flashes.
How we test
We review the site with automated accessibility checks, keyboard-only navigation, and screen readers including VoiceOver on Mac and iPhone. New pages are tested before they go live, and the whole site is reviewed regularly.
Checkout and partners
Checkout and payment are provided by our checkout partner, and some content may come from other providers. We choose partners who state support for accessibility standards, but we do not control their pages. If you have trouble with any part of an order, write to us and we will help you complete it.
Known limitations
Product photographs may not describe every detail printed on a label. The full ingredient list and directions for every product are always available as text on its product page.
Help placing an order
If any part of the site is hard to use, we will take your order by email and confirm every detail with you before it ships.
Feedback
Tell us about any barrier you meet: the page, what you were trying to do, and the device or assistive technology you use. We answer by email, usually within one business day, and aim to resolve accessibility issues within 10 business days.
Contact
Write to us through the contact page or email team@refloin.com. By mail: Refloin LLC, 848 Brickell Ave, Miami, FL 33131, United States.